Expert showroom consultations with real samples
Full project management from design to installation
Support for DIY or independent installer projects
Your Kitchen Design Process
At Three River Kitchens & Interiors Ltd, we aim to make the process of designing and installing your new dream kitchen as painless as possible. Here’s how the average customer's process would work.
1. Initial Discussion
Normally, we would want to meet you here in our Chelmsford showroom at the start of the process so that we can introduce you to our beautiful furniture from Pronorm, explain some key concepts of kitchen design and, most importantly, get to know you and what you want.
We will go through some key questions, take down an initial outline of your desired design and then book you in so that we can visit your existing space (or work from plans, of course) and measure up in detail, ready to lay out your initial design.
2. Initial Design Consultation
Once drawn up, we would meet with you here in our showroom to go through our initial design and start to choose finishes and products in more detail. It may be that we get it 100% right the first time, but more often than not, we will make changes, come up with new ideas and slowly refine the design during this meeting until it’s perfect.
We will also go through initial costs at this stage so that we can make sure that the design works for your budget and keep you absolutely clear on what it's all going to cost you at every stage.
3. Second (Possibly third, fourth and fifth…) Design Consultation
Now that we know what’s what, we should be able to finalise the design with you and start getting things ordered, but it’s not always the case that this is achieved in just one meeting! We want to make sure everything is exactly how you want it, and sometimes that can take time. We will help you through those choices and make sure every element aligns for you before moving forward with no pressure and no stress.
4. Ordering
Once you are happy with the design and quotation, we will take a deposit (in line with the KBSA) and get everything on order for you. As we receive confirmations and clear delivery timeframes, we will update you so that we can start booking in any trades that we need on site, confirm the delivery and installation schedule and help you to plan around the installation experience.
5. Installation
Every room is different, and so is every installation, but we will make sure you know our planned schedule and who will be on site and when, as well as helping to (hopefully) take some of the stress out of your installation. Our professional teams will be there doing what they do best, but we will be here to help if you have questions or worries (it’s a big thing to be getting your dream kitchen installed – worries are perfectly normal!) and help keep the process smooth and pain-free.
If you have your own installers or will be installing your kitchen yourself, we are happy to give you as much help as you need before you start installation.
6. Finishing your dream kitchen
Once the job is finished, we will meet you on site to make sure you are happy, check that the installation meets our standards and then leave you to start enjoying your new, beautifully designed, and installed kitchen.
